The Help Shop and Information Centre is open from 9.00 am to 4.30 pm Monday – Friday (apart from lunch time between 1.00 pm to 2.00 pm, when there is a limited telephone service).

 

Following a partnership approach between the Borough Council and the Town Council, a Help Shop is in operation at the Town Council Offices, from which we can now help you with most local government services, including all those mentioned in the list underneath.

 

  • Council Tax
  • Viewing of Earley Planning Applications, by appointment
  • Complaints concerning the condition of roads & other highway matters
  • Reporting street lighting defects
  • Direct access to Wokingham Borough Council
  • Information Service
  • Hiring of allotments (ETC manages an allotment site at Culver Lane in Earley). Currently all plots are taken and there are a number of people on a waiting list. If you are interested in a plot, it may be advisable to telephone or e -mail at the end of the year, beginning of next as that is traditionally the period when plot holders give them up for various reasons. Telephone: 0118 9868995 or e-mail bookings@earley-tc.gov.uk
  • Cemetery facilities
  • Radstock Lane Community Centre – Bookings*        For Enquiries
  • Maiden Place Community Centre – Bookings*     E-mail hallhire@earley-tc.gov.uk
  • Centrepoint and Silverdale Centre Bookings*
  • Purchase Books of 1st and 2nd class Stamps
  • Conservation information, & help for local schools
  • Sol Joel Park and Skate Park enquiries
  • BMX Track enquiries
  • Laurel Park Sports Facilities Enquiries
  • Assist with enquiries on Wokingham Borough Facilities eg. Events Field and Chalfont Park
  • Provision of free “Poop Scoop” bags (For Earley Residents)
  • Photocopying & laminating service
  • Assist with Council Tax Benefit applications
  • Housing Benefit application forms available
  • Benefit Advice (by appointment)
  • Bus Pass Applications
  • Assist with Blue Badge applications
  • Consumer and Fire Safety advice
  • Assist with Social Housing Matters
  • Advice on Social Services matters
  • Confirm residency forms, by appointment only.
  • Flooding guidance by Park Ranger Service, or details on the Interpretation Centre Page
  • Maiden Erlegh Park enquiries
  • Meadow Park enquiries
  • Repairs to street furniture
  • Purchase of brown garden waste bags
  • Purchase of blue waste bags. Please note that WBC will only allow customers to purchase one roll of bags per time.
  • Obtain food waste bags.  Please note these are limited to one roll per household.
  • Purchase Additional SHINE Coupon cards, when you bring your current/old card as proof of membership.
  • Link to Wokingham Volunteer Centre. Normal Working hours are Tuesday and Thursday 9am – 3pm, and Wednesdays 9am – 5pm
  • For information about services, support, organisations and activities in the Wokingham Borough please visit the care and support for children and families section of the Wokingham Borough Council website – www.wokingham.gov.uk/families 
  • For information and support on special educational needs and disabilities for 0 to 25 year olds please visit the Local Offer – www.wokingham.gov.uk/lo 
  • For local Ofsted registered childcare service visit the Wokingham Borough Council website – www.wokingham.gov.uk/childcare