Helpshop

The Help Shop and Information Centre is open from 9.00 am to 4.30 pm Monday – Friday (apart from lunch time from 1.00 pm to 2.00 pm, When there is a limited telephone service).

 

Following a partnership approach between the then County Council, the Borough Council and the Town Council, a Help Shop is in operation at the Town Council Offices, from which we can now help you with most local government services, including all those mentioned in the list underneath.

 

  • Council Tax, rent and mortgage payments
  • Viewing of Earley Planning Applications, By Appointment
  • Complaints concerning the condition of roads
  • Reporting street lighting defects
  • Direct line access to Unitary Authority Departments
  • Information Service
  • Hiring of allotments (ETC manages an allotment site at Culver Lane in Earley). Currently all plots are taken and there are a number of people on a waiting list. If you are interested in a plot, it may be advisable to telephone or e -mail at the end of the year, beginning of next as that is traditionally the period when plot holders give them up for various reasons. Telephone: 0118 9868995 or e-mail bookings@earley-tc.gov.uk
  • Cemetery facilities
  • Radstock Lane Community Centre – Bookings*        For Enquiries
  • Maiden Place Community Centre – Bookings*     E-mail hallhire@earley-tc.gov.uk
  • Centrepoint and Silverdale Centre Bookings*
  • Purchase Books of 1st and 2nd class Stamps
  • Conservation information, & help for local schools
  • Sol Joel and Laurel Park Facilities Enquiries*   For enquiries E-mail accounts@earley-tc.gov.uk
  • Provision of free “Poop Scoop” bags (For Earley Residents)
  • Fax, photocopying & laminating service
  • Council Tax Benefit applications
  • Housing Benefit applications
  • Benefit Advice (by appointment)
  • Bus Pass Applications
  • Consumer and Fire Safety advice
  • Council Housing Maintenance
  • Advice on Social Services matters
  • Confirm residency forms, by appointment only.
  • Flooding guidance by Park Ranger Service, or details on the Interpretation Centre Page
  • Maiden Erlegh Park enquiries
  • Meadow Park enquiries
  • Repairs to street furniture
  • Purchase of brown garden waste bags
  • Purchase of Blue Waste Bags. Please note that WBC will only allow customers to purchase one roll of bags per time.
  • Purchase Additional SHINE Coupon cards, when you bring your current/old card as proof of membership.
  • Link to Wokingham Volunteer Centre. Normal Working hours are Tuesday and Thursday 9am – 3pm, and Wednesdays 9am – 5pm
  • Wokingham Information Network (WIN) wokingham.gov.uk for information about services, support, organisations and activities in the Wokingham Borough.  However, please note this is an external link and the Town Council is not responsible for any of the information published.